Shipping policy

Last Updated: June 2026

Thank you for shopping with Mallard Mover. We are committed to getting your order delivered quickly and reliably so you can spend less time worrying about gear and more time in the field.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.

Orders are processed Monday through Friday, excluding holidays.

During peak hunting season, promotions, or holidays, processing times may be slightly longer.

Once your order has shipped, you will receive a confirmation email containing tracking information.

Shipping Carrier

Mallard Mover ships orders through the United States Postal Service (USPS) or UPS.

Shipping options and estimated delivery times will be displayed during checkout based on your location and selected shipping method.

Estimated Delivery Times

After your order has been processed and shipped, typical delivery times are:

  • USPS Ground Advantage: 2–5 business days
  • USPS Priority Mail: 1–3 business days
  • UPS Ground: 1–5 business days
  • UPS 2nd Day Air: 2 business days (where available)
  • UPS Next Day Air: 1 business day (where available)

Please note that delivery estimates are provided by the carrier and are not guaranteed. Delivery times may vary due to weather, holidays, carrier delays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Package weight and dimensions
  • Delivery destination
  • Selected shipping service

Any applicable shipping promotions or free shipping offers will be clearly communicated on our website.

Tracking Your Order

Once your order ships, you will receive a tracking number via email.

Tracking information may take up to 24 hours to become active within the USPS system.

Shipping Delays

Mallard Mover is not responsible for shipping delays caused by:

  • Weather events
  • USPS service interruptions
  • Incorrect or incomplete shipping addresses provided by the customer
  • Circumstances beyond our control

If your package appears delayed, we recommend checking the tracking information first and contacting USPS directly for the most current status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned to us due to an incorrect or undeliverable address, the customer may be responsible for additional shipping charges to resend the package.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 30 days of the expected delivery date.

To assist with your claim, please provide:

  • Order number
  • Photos of any damaged packaging or products (if applicable)
  • A description of the issue

We will work with USPS or UPS to investigate and help resolve the matter as quickly as possible.

Domestic Shipping

At this time, Mallard Mover ships to addresses within the United States.

For shipping inquiries outside the United States, please contact us before placing your order.

Contact Us

For questions regarding shipping, please contact:

Mallard Mover Customer Support
Email: bob@mallardmover.com

We appreciate your business and look forward to helping you move your gear with ease.